Privacy policy

01

Data collected during a request

When you use the simulator, application form or contact form, FinanciaPlus may collect the information needed to understand your project: identity, contact details, country of residence, city, financing type, amount, duration, employment situation, income, expenses, family situation, free message, consents, IP address and browser-related technical information.

Key points

• Financial information is used only for an initial consistency review.
• The free message should not contain unnecessary sensitive data.
• GDPR and marketing consents are stored separately for traceability.

02

Purposes and legal basis

Data is used to record your request, verify completeness, estimate project consistency, contact you, answer a question, secure the website and comply with applicable legal obligations. Depending on the case, processing is based on consent, legitimate interest in securing the service, pre-contractual measures or legal obligation.

Key points

• No credit granting decision is made automatically by the website.
• Any answer remains subject to full file review.
• Marketing consent can be refused without blocking the request.

03

Retention periods

Submitted information is retained for a period proportionate to request follow-up, contact handling, proof of consent and compliance obligations. Data that is no longer needed is deleted, anonymised or archived according to its nature and applicable requirements.

Key points

• Consents are retained to demonstrate the choice made.
• Technical logs may be retained to prevent abuse and secure the service.
• Early deletion may be requested where permitted by law.

04

Security, access and confidentiality

FinanciaPlus limits data access to authorised people and applies organisational and technical measures intended to preserve confidentiality, integrity and availability. Forms use CSRF protection and server-side validation to reduce abusive submission risks.

Key points

• Internal access must remain strictly tied to request processing.
• Passwords and administrative access must be protected carefully.
• Incidents are reviewed to limit their potential impact.

05

Your rights

You may request access to your data, rectification, deletion, restriction of processing, objection to certain uses, portability where applicable and withdrawal of consent. A request can be sent using the contact details shown in the legal information.

Key points

• Proof of identity may be requested where there is reasonable doubt.
• Some data may be retained if required by law.
• You may also contact the competent supervisory authority.

Important information

Warning: borrowing money costs money.

Credit information